Mr Punit Modhgil, Founder-Director, Octane.in presented the Report : The State of Retail e-marketing in India: Insights from the India Retail e-Marketing Study 2013 @ ReTechCon 2013. The key findings by this survey are: 27% of…
Use IT or Lose IT
The interactive session, “Use IT or Lose IT”, presented by Mr Vikram Idnani, Head-IT, Trent Ltd and Mr Siju Narayan, Smarter Commerce Lead, IBM, grab the audiences’ attention instantly with presentation of real life experience by retailers when it comes…
“Engaging the Empowered Customer”: Omni Channel Retailing
The journey of organized retail in India since the last two decades has been rather quick – from offering convenience to the shopper in a posh brick and mortar format to giving him an option to shop online and then…
“Expect More,Pay Less” : Payment Solutions in India
The session “Expect more, Pay Less”: Payment Solutions in India was moderated by Meheriar Patel, CTO & Head, eCommerce, Globus Stores Pvt Ltd. The eminent panelists were Deepa M. Thomas, eCommerce Evangelist, eBay India; Ashish Hemrajani, Founder & CEO, Bigtree Entertainment…
“Moment of Truth? Check me out” : Queue Busting Technology
The session “‘The Moment of Truth? Check Me Out’: Queue Bursting Technology” analyzed the basic problem of queue at the bill counter and the hassles customers face wasting time which dampens the shopping spirit leaving a negative impact on customer…
Supersizing Customer Loyalty
A recent article in imint estimated the loyalty market in India at Rs. 8000 crore by 2015. Little wonder then that a host of companies offering loyalty solutions have entered India. In the last five years, all retailers, irrespective of…
Accelerating Availability: Supply Chain Solutions
Emergence of omni-channel retail has given rise to complexities in supply chain management. The session “Accelerating Availability: Supply Chain Solutions” explore the different aspects of SCM in the context of omni-channel retail. The session was moderated by Anant Mahale, Director,…
“On being Social” – Social Media in Indian Retail
“Are you social with your customer?” ”Do you deliver brand value to the customer via social media?”, “Do you use it to increase sales?”. These were the three provocative questions posed by moderator Ajay Aggarwal to the panel “On Being…