Digital buyers in India have not much changed the frequency with which they shop digitally or in-store, according to longitudinal research. 2015 research from Retailers Association of India (RAI) and PricewaterhouseCoopers (PwC) found that 12% of digital buyers in the…
India Inc’s heavyweights discuss Connected Retail: The New World Order
The first session at the Retail Leadership Summit organised by the Retailers Association of India was on Connected Retail: The New World Order. Moderated by Mr. B.S. Nagesh, Chairman-RAI; Founder – TRRAIN, the session gave an stimulating and interesting start…
Paying Online: The Techie v/s the Consumer
Most of the literature on e-commerce suggests that online payments in India will shift away from cash on delivery (COD). The graph below is typical – by 2016, the expectation is that COD will drop 10 percent, being replaced by…
How brick-and-mortar retailers can play to their strengths
As online shopping has surged, traditional retailers have lost millions in sales to so-called showrooming — when shoppers check out products in stores that they then buy from e-commerce sites. How can traditional retailers fight Back? Let us understand, what…
E-commerce: time to get over the anxiety?
Guess this anxiety over e-commerce is natural. First e-commerce was rejected in the country, now there is anxiety over its rapid strides. Are these stages natural for retailers? Guess, every time there is a major disruption, we would respond in…
Reach out digital shoppers with trusted data
The retail industry is in the midst of a revolution – one impacting both customer expectations and commerce. There will be 2.7 billion internet users by the end of this year, and that number will continue to grow at a…
Has India come of age for Luxury Retail?
Opening Remarks: Luxury around the World Main segments: Travel / Hotels; Jewellery, Technology. Among the Asian Markets; Luxury in India is ½ the size of China, 1/4th the size of Japan…
Emerging Trends in Lifestyle Retailing
Panelists – from Left to Right: Vasanth Kumar, ED, Max Retail; Rahul Mehta – President, Clothing Manufacturers Association of India; Darpan Kapoor, Vice President, Kapsons Fashions; Vineet Gautam, Country Head, Bestseller India; Vinay Nadkarni, MD & CEO, Globus Stores Pvt…