Leadership expert John Maxwell made an interesting observation: ‘People may hear your words, but they feel your attitude’. This line perfectly describes effective human resource management in today’s world. Human Resource (HR) functions have seen significant transformations over the years,…
The New HR JD
As the world changes around us, the role of HR is changing. HR professionals need equip themselves with new skill sets to be able to mine human potential in the digital age. In a milieu, where our lives are ruled…
Strategies for Adopting Omni-channel Retailing
According to a survey conducted by A.T. Kearney, 55% of shoppers said they engage via both online and physical touch points throughout their shopping life cycle. Brands must understand the customer engagement across all touch points and focus on the…