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Outside-in Experience: Optimized use of existing technology<\/h2>\n

The experience can be outside-in when an outside agent, here in this case an IT vendor, came to rescue in terms of helping in utilization of unexplored features of a software application. The moral of the story here is proper use of technology propels growth, materializing the expectations you have for the application.<\/p>\n

Inside-in Experience: Identify problems and deploy the apt technology<\/h2>\n

Here the situation is all about a problem a retailer is facing and how internal discussion ultimately leads to identifying a technology platform that results in the betterment of the situation. The moral is solution was in internal discussion leads to rectification with the help of outside agent.<\/p>\n

What can lead to optimal use of technology?<\/h2>\n

Make sure that users know how to use it<\/p>\n

Make sure users use it<\/p>\n

Keep asking: \u201cWhat more?\u201d<\/p>\n

Think \u201cLow cost start-up, long term use\u201d<\/p>\n

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