“Thank you bola kya?”

RED_1Retail is the second largest employer in the country, with a labor force of over 35 million. Front line- associates perform yeoman service- “We act as fashion consultants to help you chose garments, secretaries who remind of items you have missed in your monthly grocery shopping and life-savers when we deliver that one strip of a pain-killer at 11 pm at night without complaint” – says one of the retail associates.

RED_2RED_3Retail Employees’ Day is celebrated on December 12.  It is aimed at recognizing the contribution of front-line store staff in India and eventually the world.   The idea was pioneered by TRRAIN (Trust for Retailers and Retail Associates in India) and was born of the need to create the pride of belonging within the retail community.
RED_7RED_8In 2013, 500 retailers all over India, initiated campaigns to say ‘Thank you’ to their employees. RAI estimates that close to a million employees in retail were part of the celebration.  In addition, the idea has spread beyond India, in what TRRAIN hopes will be the start of a trend, Boyner Group (With 480 stores and 7 e-commerce sites) celebrated Retail Employees’ Day in Turkey.

STOrai celebrates and salutes the Retail employee


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Retailers Association of India (RAI) is the unified voice of Indian retailers. RAI is a not for profit organization (registered under section 25 of Companies Act, 1956), works with all the stakeholders for creating the right environment for the growth of the modern retail industry in India. RAI is the body that encourages, develops, facilitates and supports retailers to become modern and adopt best practices that will delight customers. RAI has a three charter aim of Retail Development, Facilitation and Propagation.