India’s Best Retail Companies to Work for 2014
Ms. Priti Malhotra
- A great place to work attracts better talent and helps in reducing attrition to an extent by 50%
- It makes an economic and business sense to have great workplace because this organization gives three times return.
What is a great workplace?
- The management trusts the employees
- The person takes pride in being a part of the organization
- Employees enjoy the company of peers
- Trust is the foundation
Great Place to Work Assessment
- Around 50 organizations from retail sector reached out to Great Place To Work Institute in 2013-14 to undergo a Great Place To Work Assessment.
- Assessment was undertaken considering the Trust Index, Employee Survey and Culture Audit.
TRUST INDEX: 2/3RD WEIGHTAGE:
- An employee survey questionnaire that captures responses through 56 statements based on Great Place To Work Model
- Contains two open-ended questions on areas of strength and areas of improvement
CULTURE AUDIT: 1/3RD WEIGHTAGE:
- An in-depth tool to understand various people practices at the organization.
- Covers nine practice areas as per the Great Place To Work Framework
How is trust measured?
Credibility:
1. Two Way Communication
2. Manager’s Competence
3. Integrity
Respect:
1. Professional Support
2. Collaboration
3. Demonstrated Caring
Fairness:
1. Equity
2. Impartiality
3. Justice
Pride:
1. For the Job
2. About My Team
3. With the Organization
Camaraderie:
1. Individuality Is Valued
2. Welcoming Atmosphere
3. Part of Something Larger
What can organizations do to create and sustain a great workplace?
Inspiring help people see how they contribute to an organization’s higher purpose
Speaking provide information honestly and transparently so people can contribute creatively to the organization’s efforts
Listening be accessible so people can ask questions, make suggestions and express concerns
Hiring hire people with gifts/talents who fit into the culture to contribute to the organization’s growth
Celebrating celebrate organizational and work group successes in distinctive and unusual ways
Sharing share rewards of mutual efforts equitably with all who helped produce those results and with communities
Caring offer distinctive benefits that respond to people’s needs, show concern in times of crisis
Thanking show appreciation regularly and in unexpected ways
TOP 10 RETAIL COMPANIES TO WORK FOR
1. Lifestyle International Pvt Ltd
2. Titan Industries
3. Shoppers Stop
4. United Colors of Benetton India
5. Future Group
6. Metro Cash and Carry
7. Marks & Spencers
8. Puma Sports
9. Jubiliant Food Works
10. Levi Strauss
India’s Best Retail Companies to Work for 2014
Ms. Priti Malhotra / Sandeep Malhotra – Great Places to Work Institute