Retail Leadership Summit 2017 kicked off with an engaging address by B.S. Nagesh – Chairman, RAI : Founder, TRRAIN. Excerpts from his address Objective of RLS is to bring the industry together. Learn, Share, and take modern retail industry forward.…
Do as the customer wants
If you want to engage your customers, build loyalty, and ultimately increase sales, a great place to start is by examining the path to purchase through your customer’s eyes. With mobile internet penetration ever increasing, the way your customers search…
New disruptions are coming from startups
Special address by CP Gurnani, MD & CEO, Tech Mahindra, and Chairman, NASSCOM The NASSCOM honcho enthralled all with a succinct and engaging speech. He said that entrepreneurship, retail and shopping have always been part of our DNA. These days…
Big data –Mining Behavioural Data to Delight Customers
Kunal Mehta, GM – IT, Raymond Ltd Kiran Komatla, Head – IT, Burger King Raman Bhushan, Partner, PwC India Sandeep Mistry, Head – IT, Pantaloons – Aditya Birla Fashion & Retail Ltd. Moderators: Vineet Baid, Partner – Falcon Autotech and…
All channel retail: Overcoming the challenges of integration
Abel Correa, Head of IT – Strategy and Project Governance, Arvind Ltd. Ananth Padmanabhan, Head – Asia Business, Sonata Anil Shankar, VP Solutions & Technology, Shopper Stop Ltd Lee Gill, Group Vice President, Global Retail Industry Strategy JDA Software Pankaj…
Customer Experience: Who’s really paying attention!
When one walks into a Starbucks, the first thing that hits you is the smell of coffee. According to Vikram Idnani, Head-IT, Trent Ltd, there are many other small elements that together create a coffee having experience at Starbucks, starting…
Digital India, Digital Retail: Envisioning the Future
Panelists Bhupesh Dinger, Director – Operations, Enrich Salons & Academy Nitin Bawankule, Industry Director – E-commerce, Retail, Online Classifieds, Technology, Education and Government, Google India Rajiv Nair, Chief Executive Officer, Celio Future Fashion Limited Ramesh Menon, CEO, HyperCITY Retail (India)…
RAI Chairman BS Nagesh opens ReTechCon 2016 with a thought-provoking address
What’s important today is how we use technology to connect with consumers. Herein lies the biggest challenge and opportunity for the retail fraternity. Had I not visited a technology conclave in Singapore in 1996 and had JDA not served me…