<\/a><\/p>\nBhaskar Bhat, the chief guest for the evening summed up the evening by saying that Retail is not B2B or B2C, but it is about P2P (people serving people). It is the only way we can understand this business\u2026All matrices of measurement, sales per sq.foot, footfalls etc are lag indicators of what people do first.\u201d<\/p>\n
Two of the Winning Stories<\/strong>
\nName: Mohammed Ghouse<\/strong>
\nName of the Store: Domino’s Pizza India<\/strong>
\nCategory: Restaurants and Multiplexes<\/strong>
\nCity\/State: Bangalore<\/strong><\/p>\nDescription in customer’s words:<\/strong>
\nGood evening Domino’s. Today I am very thankful to Domino’s and your most human natured employee who has been a life saviour. My mother suffered an Asthma attack today, and unfortunately nobody was at home. Just in time one of your employees who delivered the pizza saved my mother’s life. My mother was lying down on floor with an attack and there was no help around. We were leaving our work place and coming back home, completely unaware of the situation. I got a call from your employee named Mohammed asking me to open the door and collect the pizzas. I told him my mother was at home and he could give it to her. Then he called again saying the door was open but nobody was giving a response. I told him to go inside the house and give it to her as she is a little aged and has a hearing problem. But he refused again and again as he told me it was against the company policies. Then I told him I would be really late and requested him again. He then agreed on the condition that I should be on the call with him while he goes in. Then he informed me that my mother was lying down on floor and unable to breathe. I was shocked. He asked me not to panic and asked how he could help. I gave him the instructions to find the inhaler pump, and then he really took care of her in a very mature manner.<\/p>\nI and my whole family are really thankful to this person of yours. I am writing this mail with a lot of heartfelt thanks. This is not just a mail but something I am willing from my heart to thank him again – My mother is alive just because of his mature handling of the situation. I thank my friend Mohammed once again…yours Sushank\u201d<\/p>\n
Name: Deepak Kamble<\/strong>
\nName of the Store: Star Bazaar<\/strong>
\nCategory: Food and Grocery<\/strong>
\nCity\/State: Kolhapur<\/strong>
\nOn 30th July around 2.00pm, Deepak entered Star bazaar. After signing the register he went to CSD counter for his duty. While going there he found a crowd at the counter. He went there and saw that a 2.5 year old child, named Rajwardhan, was in comatose condition and his mom was crying. The crowd was trying to revive him.
\nHe observed everything going on around the child and showed great presence of mind by deciding to take him to the hospital. Then the uncle of that child and Deepak took Rajwardhan to Siddhivinayak Nursing Home.<\/p>\nThe doctor there examined him and advised them to take the child to Nigade Hospital since the child was in serious state. Nigade hospital is a well known baby specialist hospital in Kolhapur. At the hospital, the Doctor checked and said \u201cThe baby is in critical condition and needs to be hospitalized urgently\u201d. The uncle was somewhat confused and unable to give any decision and situation was going out of control. At that time, Deepak showed great courage. He called baby’s father Dheeraj Mule and told him everything.<\/p>\n
Dheeraj said, \u201cPlease, hospitalize my son and do whatever is needed\u201d. Deepak himself paid admission fees Rs. 250\/- and completed all the required procedures. The baby was shifted to the ICU. Later on Rajwardhan’s mom and aunty came to hospital, they were worried but Deepak gave them confirmation that baby was now getting treated and safe. After two and half hours Deepak returned to store. The customer later came to the store and returned Rs. 250\/- to Deepak and thanked him. The very next day Rajwardhan’s grandmother and aunty came to the store and offered a lot of thanks to Deepak for showing great attitude of humanity. You have just not saved the baby, but the smile of the family, they told him.<\/p>\n
<\/p>\n
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The second edition of the TRRAIN Retail Awards saw an overwhelming response from the retail industry with 1975 applications from 85+ retailers across 21 states in the country. This obviously is a cue to the fact that our employees have… <\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[],"tags":[9],"_links":{"self":[{"href":"http:\/\/blog.rai.net.in\/wp-json\/wp\/v2\/posts\/100"}],"collection":[{"href":"http:\/\/blog.rai.net.in\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/blog.rai.net.in\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/blog.rai.net.in\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/blog.rai.net.in\/wp-json\/wp\/v2\/comments?post=100"}],"version-history":[{"count":5,"href":"http:\/\/blog.rai.net.in\/wp-json\/wp\/v2\/posts\/100\/revisions"}],"predecessor-version":[{"id":385,"href":"http:\/\/blog.rai.net.in\/wp-json\/wp\/v2\/posts\/100\/revisions\/385"}],"wp:attachment":[{"href":"http:\/\/blog.rai.net.in\/wp-json\/wp\/v2\/media?parent=100"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/blog.rai.net.in\/wp-json\/wp\/v2\/categories?post=100"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/blog.rai.net.in\/wp-json\/wp\/v2\/tags?post=100"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}