The beauty and wellness industry in India is catching the fancy of entrepreneurs and corporates alike. Gone are the days when visiting a salon was restricted to having a hair-cut or indulge in services like a manicure and pedicure. Today,…
Win-win-win with ‘Green-tail’ Design
The measurement of performance of retail companies has moved from the traditional measure of Economic Profitability to a combination of Social and Ecological performance added to it. Aptly called the ‘Triple Bottom line’ (TBL) it is based on three pillars…
Better Consumption and Production for a Living Planet
WWF’s The Living Planet Report is the world’s leading, science-based analysis on the health of our planet and the impact of human activity. Its key findings? Humanity’s demands exceed our planet’s capacity to sustain us. That is, we ask for…
Welcome 2013!
– Vidya Damani, head – retail practice, chlorophyll brand and communications consultancy I believe trends are for clothes and fashion; sectors and businesses transition or evolve. As this point would apply to retail as well, let’s look at how this…
All it Requires is a ‘Click’
Indian e-commerce industry might be at a nascent stage but it is booming as Indians are becoming comfortable shopping online. The secure payment modes, better logistics for distribution and efficient customer service has brought about this change. Manish Taneja, Co-founder…
The Loyalty Leap – Turning Customer Information into Customer Intimacy
Earlier this month, the Mumbai session of RAI was hosted by Bryan A. Pearson, President and Chief Executive Officer LoyaltyOne Inc. The session was centered on Loyalty lessons from Bryan’s best-selling book, the Loyalty Leap. Through his book, Bryan leveraged…
Stress @ Workplace
Our workplaces today are encumbered with stress. What is the reason? Is it the need to generate extraordinary results, paucity of time and resources, excessive work pressure or implausible challenges that are the contributing factors to this stress? Probably not,…
HR Trends and Challenges Driving Retail in India
As per the Federation of Indian Chamber of Commerce and Industry (FICCI) the size of domestic retail sector is expected to more than double to $1.3 trillion by 2020. From an industry perspective it’s the growth in the organised retail…